Ticket Sensitive Data
Ticket Sensitive Data
Client area textarea box
Admin area textarea
Client sensitive data
Admin sensitive data
Sensitive data panel
Sensitive data departments
Sensitive data manage fields
Email templates
Edit email template
Sensitive data settings

What is Ticket Sensitive Data?
Ticket sensitive data will add a custom fields below the ticket textarea so your customer can enter their sensitive data then send it with the ticket. The sensitive data will be send to the staff or store encrypted in the database and will be deleted after you close the ticket with the daily cron job

Why do you need it?
Web hosting,support,remote support most of the time they ask their customer to send their FTP,cpanel,admin area login informations sometimes the customer is afraid to send his login information because he dont trust the security of who's handling the sensitive information with our ticket sensitive data module your customer will feel safe sending their sensitive information by encrypting the information in the database and delete them after you close the ticket

How it works?
Ticket sensitive data will create a secure and encrypted custom fields below the ticket textarea you can setup the module to send the sensitive data to the assigned staff or store the sensitive data in the database encrypted and only viewable for the assigned staff for the ticket. Also you have the option to send and store the sensitive data to the assigned staff. After you finished from the sensitive data and close the ticket the module will delete the stored sensitive data from the database with the daily cron job



  • The option to send data to the assigned staff
  • The option to store data
  • The option to send and store data
  • Email template so that you can edit the email
  • Encrypt data if stored in database
  • Create your own fields and customize them as you like
  • Create different fields for each ticket department
  • Create different fields for client area and admin area
  • Create fields with multi languages
  • Translate the module to your language
  • Delete the data after closing the ticket by client or staff


If you purchase the source code license we will send you the download link to your PayPal payment email manually and this will take around 24 hours to be done.
Each license include 6 months updates access with the initial purchase. After the first 6 months, updates access can be optionally renewed to maintain access for 6 months.

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Version Compatibility


WHMCS v7.6 > WHMCS v7.9


WHMCS v7.5

v3.0.1 > v3.1.1

WHMCS v7.0 > WHMCS v7.4


WHMCS v6.0

v1.0.0 > v2.0.0

WHMCS v5.0

Product Requirements

v3.0.1 > 4.0.3

  • PHP 7
  • IonCube Loader v10.1.0+


  • PHP 5.6
  • IonCube Loader

v1.0.0 > v2.0.0

  • PHP 5.3
  • IonCube Loader


v4.0.3 Released August 10th, 2018

  • Update font awesome icons to v5
  • Added support to WHMCS v7.6 and PHP v7.2

v4.0.0 Released May 24th, 2017

  • Rewrite the module from scratch
  • Support WHMCS 7 and PHP7
  • Improve the UI for admin area
  • New send and store data for client
  • New email alert when data stored
  • New multi language for email
  • New custom integration for buttons and fields
  • New use the support department email as default sender
  • New select desired language
  • Bug fixed, stability improvements

v3.1.1 Released March 21st, 2017

  • Fixed small bugs

v3.1.0 Released December 23rd, 2016

  • Improve the UI for the sensitive data box
  • Improve the posted date
  • Improve the license call
  • Improve the sensitive data button it will show after installing
  • Improve the sensitive data fields it will show after installing
  • New send sensitive data to client from admin area ticket reply
  • Fixed a bug while updating the module

v3.0.1 Released October 5th, 2016

  • Updated template file to work on WHMCS v7
  • Fixed a small bug with admin language

v3.0.0 Released July 11th, 2015

  • Update module to support WHMCS v6
  • Fixed small bugs
  • Added multi language custom fields
  • Updated the templates files for WHMCS v6

v2.0.0 Released November 13th, 2014

  • Rewrite the module from scratch
  • Added custom fields
  • Added email template to edit the email that will be sent to staff
  • Added enable/disable deleting the data with daily cron job
  • Added a page to show the ticket that still have sensitive data that is not deleted
  • Added show number of data in the button that is in the admin ticket page
  • Replaced our encode/decode function with WHMCS function
  • Moved the option to the admin module output

v1.1.0 Released August 18th, 2013

  • Added 3 options for sensitive data - send data, store data, or both
  • Added the ability to not delete the tables from the database if the module is deactivated
  • Encrypt the data in the database with strong encryption
  • Added a button in the admin area ticket view to display the sensitive data from the database
  • Display the data from the database by date and time
  • Delete sensitive data by daily cron job if the ticket is closed

v1.0.0 Released August 4th, 2013

  • Version 1.0 Release


Use, by you in a single domain which you need a license key to activate. The total price includes the item price and 6 months updates.

Price is in US dollars.

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Last Update:

August 25, 2019


August 4, 2014

Files Included:

js, html, tpl, php, css

Compatible Browsers:

Firefox, Chrome, Edge, Opera, Safari