Modules Compatibility Check With WHMCS v8.6
To view a list of compatible modules with WHMCS v8.6 CLICK HERE
To view a list of compatible modules with WHMCS v8.6 CLICK HERE
What is customer service ID?
Customer service ID module for WHMCS is a security measure used to verify the identity when contacting support. when the customer call or open a support ticket he needs to confirm his identity using this customer service ID module you will have more secure system so that you can give sensitive data to the customer. Customer service ID module for WHMCS was created to simplify the process of providing support. To enable easy customer verification during support, with Customer service ID module for WHMCS you can let your customers add support PIN numbers or credit card number last 4 digit or bank account in their client area. The staff members can easily see customers service ID by viewing the customer profile or from the ticket view.
Why do you need it?
If you're running a hosting company or an IT company you really need to use our customer service ID module. Most technology companies send sensitive data to their customers but you need to know who's the really receiver is it the customer or someone else. With customer service ID if the customer call or open a support ticket he needs to confirm his identity using 3 type of identity verification you will have more secure system so that you can send sensitive data to the customer.
How it works?
After installing the customer service ID module, the admin can setup the module and manage how it going to work. You have 3 type of identity verification the first is customer service PIN the customer can enter 6 digits the second is credit card number the customer can enter the last 4 digit of credit card number and the last is bank account the customer can enter his bank account information the admin can enable or disable any of the 3 type of identity verification. Also, you can enable or disable how you can view the customer service ID in ticket view and customer profile. For customer side in client area the client can add his service ID by going to "My Details" in side menu he can see customer service ID or from the "Support" dropdown menu.
Features
- One way service id
- Add or reset service id
- Encrypt information in database
- PIN Code, Credit Card or Bank Account
- Update service ID any time
- Ticket view and client profile button
- Can enable or disable any options
If you purchase the source code license we will send you the download link to your PayPal payment email manually and this will take around 24 hours to be done.
Each license include 6 months updates access with the initial purchase. After the first 6 months, updates access can be optionally renewed to maintain access for 6 months.
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Version Compatibility
v1.1.0
WHMCS v8.0
v1.0.0
WHMCS v7.6 > WHMCS v7.9
Product Requirements
v1.1.0
- PHP v7.2+
- IonCube Loader
- WHMCS v8.0 and latest
v1.0.0
- PHP v5.6+ or PHP v7.1+
- IonCube Loader v10.0+
Changelog
v1.1.0 Released September 16th, 2020
- Added support to WHMCS v8.0 and PHP v7.4
- Improve service ID selection
v1.0.0 Released March 2nd, 2020
- Initial release