FAQs Manager

Search Engine Friendly URLs are where a URL which once was "/index.php?m=faq&a=cat&display=How-do-I-access-my-control-panel" becomes "/faq/How-do-I-access-my-control-panel".

1. To enable SEF URLs, first check and ensure you have mod_rewrite installed on your server
2. Next go to Addons > FAQ > Settings and tick the box for "SEO Friendly URLs"
3. Finally, you must also rename the file named htaccess.txt to .htaccess. in your root WHMCS directory

Add the code below to .htaccess file

# FAQ Home
RewriteRule ^faq$ ./index.php?m=faq [L,NC]

# FAQ Categories
RewriteRule ^faq/([^/]+)$ ./index.php?m=faq&a=cat&display=$1 [L,NC]

Downloading the Latest Version

1. Begin by logging in to the client area @ https://www.hardsoftcode.com/account
2. Navigate to Services menu > My Services
3. Select one of your active license keys and click View Details
4. Now select the Downloads tab
5. The latest new release will be displayed last on the list of downloads, along with the data of release for verification

Performing an Upgrade

The steps needed to upgrade the addon can vary from version to version and so full steps, the general process for upgrading always remains the same:

1. Take a full backup of your database using a tool such as phpMyAdmin
2. Begin by downloading the latest version of the ADDON MODULE, from our client area (https://www.hardsoftcode.com/account)
3. Next, unzip the contents of the latest ADDON MODULE zip file download to a folder on your computer
4. Delete the old files for the ADDON MODULE from your installation
5. Go to our client area and reissue your license
6. Upload the ADDON MODULE new files to your existing installation folder
7. Login to admin area go to SETUP > ADDON MODULES
8. In the addon modules page look for the FAQs Manager click configure to see the FAQs Manager options then click save changes