Downloading the Latest Version

  1. Begin by logging in to the client area @
  2. Navigate to My Account menu > My Products
  3. Select one of your active license keys and click View Details
  4. The latest new release will be displayed along with the data of release for verification

For v5.0.0 you need to perform a new installation

Performing an Upgrade

  1. Take a full backup of your database using a tool such as phpMyAdmin
  2. Next, unzip the contents of the ticket sensitive data zip file download to a folder on your computer
  3. Delete the old files for the ticket sensitive data from your installation in this directory "/modules/addons/ticketsd"
  4. Go to our client area and reissue your license
  5. Upload the ticket sensitive data new files to your existing installation folder
  6. Login to admin area go to Addons > Ticket Sensitive Data