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Ticket Sensitive Data

Update Ticket Sensitive Data

  • Delete the old module from your WHMCS in this directory /modules/addons
  • Go to our client area and reissue your license
  • Upload the entire files in the 'upload' folder to your website - if you experience problems, try uploading in binary mode
  • Login to admin area go to SETUP > ADDON MODULES
  • In the addon modules page you will see the Ticket Sensitive Data click activate then click configure to see the Ticket Sensitive Data options
  • Enter your license key if needed and check Full Administrator box in the Access Control then click save changes

Modify The Client Area Template

IF YOU ARE USING A CUSTOM TEMPLATE YOU HAVE TO MODIFY THE CODE SO IT SUIT YOUR CUSTOM TEMPLATE

In supportticketsubmit-steptwo.tpl and viewticket.tpl look for the tag <textarea></textarea> add the code under it

{* Ticket Sensitive Data *}  
  {if $ticketsdfields}   
  <div class="row form-group">
    <div class="col-sm-12">
      <label>{$TSDLANG.sensitivedata}</label>
    </div>
    <div class="col-sm-12">
      <p>{$TSDLANG.sensitivedatahelp}</p>
    </div>
    {foreach key=num item=ticketsdfield from=$ticketsdfields}
      <div class="col-sm-12">
        <label>{$ticketsdfield.name}</label>
        {$ticketsdfield.field}
        <span class="help-block">{$ticketsdfield.description}</span>
      </div>
    {/foreach}
  </div>  
  {/if}
{* Ticket Sensitive Data *}

Modify The Admin Area Template

In admin viewticket.tpl template look for

<input type="button" value="{$_ADMINLANG.support.insertpredef}" class="btn btn-default btn-sm" id="insertpredef" />

 

Add this code on top

{* Ticket Sensitive Data *}
{$SensitiveData}
{* Ticket Sensitive Data *}

Source Code

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Information
Version
3.0.1
Framework
WHMCS
Created
04 August 2014
Last Update
05 October 2016
Supported Versions
v6.x.x - v7.x.x
Tested on
v6.x.x, v7.0.x
Files Included
JS, HTML, CSS, PHP, PNG
Compatible Browsers
IE8+, Firefox, Safari, Opera, Chrome
Copyright © 2016 HardSoftCode Web Development Services. All Rights Reserved.