Ticket Sensitive Data
What is Ticket Sensitive Data?
Ticket sensitive data will add a custom fields below the ticket textarea so your customer can enter their sensitive data then send it with the ticket. The sensitive data will be send to the staff or store encrypted in the database and will be deleted after you close the ticket with the daily cron job
Why do you need it?
Web hosting,support,remote support most of the time they ask their customer to send their FTP,cpanel,admin area login informations sometimes the customer is afraid to send his login information because he dont trust the security of who's handling the sensitive information with our ticket sensitive data module your customer will feel safe sending his/her sensitive information by encrypting the information in the database and delete them after you close the ticket
How it works?
Ticket sensitive data will create a secure and encrypted custom fields below the ticket textarea you can setup the module to send the sensitive data to the assigned staff or store the sensitive data in the database encrypted and only viewable for the assigned staff for the ticket. Also you have the option to send and store the sensitive data to the assigned staff. After you finished for the sensitive data and close the ticket the module will delete the stored sensitive data from the database with the daily cron job
Source Code Note: we will send the project to the PayPal payment email manually and this will take 24 hours to be done.
Owned Licenses include 3 months Updates access with the initial purchase. After the first 3 months, updates access can be optionally renewed to maintain access at a cost of $5.00 per 3 months
Source Code include 3 months Updates download with the initial purchase. After the first 3 months, updates download can be optionally renewed to maintain access at a cost of $15.00 per 3 months